Thank you for choosing Webzentrix for your web design, app development, and digital marketing needs. We strive to provide exceptional services and customer satisfaction. This Refund and Returns Policy outlines our guidelines for refunds and returns related to our services.
- Service Agreement: When you engage our services, a service agreement will be provided that outlines the scope of work, deliverables, timelines, and fees. It is important to review and understand the terms and conditions specified in the service agreement before proceeding.
- Cancellation and Refunds: If you decide to cancel the services before the project commencement, a refund may be possible depending on the circumstances and stage of the project. Any requests for cancellation and refund should be made in writing and will be assessed on a case-by-case basis.
- Work in Progress: Once the project has commenced and work has been initiated, refunds may not be applicable for the completed work or work in progress. This is because our services involve a significant amount of time, effort, and resources from our team.
- Client Satisfaction: We strive to ensure client satisfaction throughout the project. If you have concerns or are unsatisfied with any aspect of our services, we encourage you to communicate with us promptly. We are committed to addressing any issues and finding suitable solutions to meet your expectations.
- Revisions and Modifications: As part of our commitment to client satisfaction, we offer revision rounds for specific project deliverables. The number of revisions allowed will be specified in the service agreement. Revisions beyond the agreed-upon limit may incur additional charges.
- No Guarantee of Results: While we make every effort to deliver high-quality services, we cannot guarantee specific outcomes or results related to website traffic, conversions, or business success. The effectiveness of our services can be influenced by various factors beyond our control.
- Customized Solutions: Our services involve providing customized solutions tailored to meet your specific requirements. Due to the personalized nature of our work, refunds may not be applicable once substantial work has been completed or if the project has reached an advanced stage.
Please note that this Refund and Returns Policy is specific to our services and does not cover any hardware, software, or third-party products or services that may be utilized in the course of our work.
If you have any questions or concerns about our Refund and Returns Policy, please contact us. We are here to assist you and ensure your satisfaction with our services. Thank you for choosing Webzentrix.